Issues with Kobo Aura One (Get List of Books on Device)

This has been going on for awhile. My Kobo connects to my laptop fine. The screen says "Connected and Charged."

I can explore the device on E:\KOBOeReader

Calibre recognizes the device. However, after 12 minutes it stalls out on "Get List of Books on Device." It then sends over some books I requested in seconds.

The Kobo has its latest software update and is syncing with Onedrive normally.

I have tried things in the past (a hard reset, formatting the storage, etc.)

I just can never see the library of books on my Kobo. I can send files over just fine from calibre once it gives up trying to see the Kobo library. It also ejects normally.

Thanks for your help.

"IOError: disk I/O error

Traceback (most recent call last):
File "calibre\gui2\device.py", line 88, in run
File "calibre\gui2\device.py", line 540, in _books
File "calibre\devices\kobo\driver.py", line 2024, in books
apsw.IOError: IOError: disk I/O error"

I read somewhere once this might be a hardware/flash memory issue. It has not progressed or otherwise harmed my reader in the past 2-3 years, though.