Calibre doesn't recognize Kobo Vox but Windows 7 does

Hi,

I recently upgraded my Kobo Vox to use Google Play. Since then Calibre won't recognize when my Kobo Vox is connected to my PC even though it's recognized by Windows Explorer.

I tried to update to the latest version of Calibre to fix the issue most people are having, but I get this error message:

A network error occurred while attempting to read from the file: C:\WindowsInstaller\calibre-0.8.47.msi

Followed by:
Calibre setup wizard ended prematurely because of an error. Your system has not been modified.


When I go into my add/remove programs function in Windows, I see both Calibre 8.47 and Calibre 8.63. I have tried to uninstall Calibre 8.47 but keep getting the above error message.

What do I do now?

I can move my epubs onto my Kobo Vox manually, but I did like managing them with Calibre.

Thanks