I have been using Calibre for several years with no problem connecting to my Kindle (3rd Gen) from my laptop using Win 7. However, my laptop has now died and I am unable to connect Calibre to my Kindle using either my desktop pc or another laptop, both running Win 7.
The Kindle shows up in windows as a removable drive but Calibre will not connect. I can open the documents folder but can't access the driveinfo.calibre folder.
I get the following error message:
calibre, version 2.30.0
ERROR: Error: Error communicating with device
Failed to access files in the main memory of your device. You should contact the device manufacturer for support. Common fixes are: try a different USB cable/USB port on your computer. If you device has a "Reset to factory defaults" type of setting somewhere, use it. Underlying error: [Errno 13] Permission denied: 'L:\\driveinfo.calibre'
Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 87, in run
File "site-packages\calibre\gui2\device.py", line 463, in _get_device_information
File "site-packages\calibre\devices\usbms\driver.py", line 109, in get_device_information
IOError: Failed to access files in the main memory of your device. You should contact the device manufacturer for support. Common fixes are: try a different USB cable/USB port on your computer. If you device has a "Reset to factory defaults" type of setting somewhere, use it. Underlying error: [Errno 13] Permission denied: 'L:\\driveinfo.calibre'
I have tried running v2.44.1 but the results is the same.
Any help would be greatly appreciated.
The Kindle shows up in windows as a removable drive but Calibre will not connect. I can open the documents folder but can't access the driveinfo.calibre folder.
I get the following error message:
calibre, version 2.30.0
ERROR: Error: Error communicating with device
Failed to access files in the main memory of your device. You should contact the device manufacturer for support. Common fixes are: try a different USB cable/USB port on your computer. If you device has a "Reset to factory defaults" type of setting somewhere, use it. Underlying error: [Errno 13] Permission denied: 'L:\\driveinfo.calibre'
Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 87, in run
File "site-packages\calibre\gui2\device.py", line 463, in _get_device_information
File "site-packages\calibre\devices\usbms\driver.py", line 109, in get_device_information
IOError: Failed to access files in the main memory of your device. You should contact the device manufacturer for support. Common fixes are: try a different USB cable/USB port on your computer. If you device has a "Reset to factory defaults" type of setting somewhere, use it. Underlying error: [Errno 13] Permission denied: 'L:\\driveinfo.calibre'
I have tried running v2.44.1 but the results is the same.
Any help would be greatly appreciated.